Privacy Policy

Who We Are

We operate loom weaving beginner workshops specializing in traditional Latvian belt loom weaving and pattern design classes in Kuldīga. When you interact with our website or register for our workshops, we act as the data controller responsible for your personal information. Our team is dedicated to providing authentic, educational experiences in traditional textile arts while maintaining the highest standards of data protection.

Information We Collect

We collect personal information in several ways:

• Registration and contact forms: name, email address, phone number, and workshop preferences
• Booking information: dates, workshop selections, and payment details processed through secure payment systems
• Communication data: emails and messages exchanged regarding workshop inquiries or enrollment
• Usage analytics: browser type, pages visited, time spent on our website, and general location data through analytics tools
• Cookies and similar tracking technologies to enhance your browsing experience and remember your preferences

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent when you submit registration forms or subscribe to our communications
• Legitimate interests in managing our workshops, improving our services, and communicating workshop updates and offers
• Contractual necessity to fulfill workshop bookings and provide services you have requested
• Legal obligations to maintain records for tax and regulatory compliance purposes

In all cases, we ensure that your privacy rights are respected and your data is processed fairly and transparently.

How We Use Your Information

We use your personal data for specific, lawful purposes:

• Processing and managing your workshop registrations and bookings
• Sending you confirmation emails, workshop details, and schedule updates
• Responding to your inquiries and providing customer support
• Improving our website functionality and user experience through analytics
• Marketing our workshops and sending you information about upcoming classes, only with your consent
• Ensuring the security of our website and preventing fraud or unauthorized access
• Complying with legal obligations and maintaining proper business records

We never sell, trade, or share your personal information with third parties without your explicit consent, except where legally required.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Workshop registration and booking information: retained for 24 months after your final workshop attendance or enrollment date to manage follow-up communications and potential re-enrollment
• Contact form inquiries and correspondence: retained for up to 24 months after the last interaction to address any follow-up questions or concerns
• Payment and transaction records: retained for 7 years in accordance with legal accounting and tax requirements
• Website analytics and usage data: retained for up to 14 months to analyze website performance and user behavior trends
• Server logs and security data: retained for up to 12 months for security auditing and troubleshooting purposes
• Marketing communication preferences: retained until you unsubscribe or request deletion

After the retention period expires, we securely delete or anonymize your data unless we are legally required to retain it longer.

Your Rights

You have the following rights regarding your personal information:

• Right of access: you can request to see what personal data we hold about you
• Right to rectification: you can ask us to correct inaccurate or incomplete information
• Right to erasure: you can request deletion of your personal data in certain circumstances
• Right to restrict processing: you can ask us to limit how we use your information
• Right to data portability: you can request your data in a portable format
• Right to object: you can object to our processing of your data for marketing or legitimate interests
• Right to withdraw consent: if we process your data based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and recognize returning visitors. We use essential cookies for basic functionality and security, as well as analytics cookies to understand how visitors use our site. Most browsers allow you to control cookies through your settings. You can choose to disable cookies, but this may affect your ability to use certain features of our website. For detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology (SSL/TLS) to secure sensitive data during transmission. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account information confidential.

Supervisory Authority and Complaints

If you believe we have violated your data protection rights or have concerns about our data handling practices, you have the right to lodge a complaint with the supervisory authority responsible for data protection in Latvia. The competent authority is the Data State Inspectorate (Datu valsts inspekcija). You can contact them to file a formal complaint about our processing of your personal data. Submitting a complaint does not affect your other legal remedies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.